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How Do I Place Custom/ Personalised Order?
Please contact us on hello@dekayu.com.au to place the order. We require deposit of 50% to confirm the order, the remaining balance must be paid once order completed or ready for delivery/pick up. Our pricing on our website is listed in Australian Dollars.
Any orders placed with De Kayu are subject to availability.
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Payment and Shipping
Our payment options offer you flexibility, security, and the convenience of using our services. Choose to pay via credit card through Paypal or wire transfer.
We offer flat rate Shipping for retails only in Australia wide. After your order is processed and packed, it will take between 1-5 business days if you are within a metropolitan area. For all regional areas, please allow between 5-10 business days for your order to arrive.
Pick up is available by arrangement if you live locally in the Perth region
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How to take care of my candles?
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Are Soy wax candles safe?
It is safe and environmentally friendly. Visit our blog to learn more about soy candles by Click Here.
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Where is it made?
De Kayu candles are Australian made and owned. We are small business owner located in Maylands, Western Australia. We produced and handcrafted our candles from our home studio.
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Where Can I Visit your store?
We currently don't have physical store, but you can visit our stockists! Click here to find our stockists!