How Do I Place An Order?
We are currently made to order for large personalised candles, please contact us on to place large order.
Payment and Shipping
Our payment options offer you flexibility, security, and the convenience of using our services. Choose to pay via credit card through Paypal or wire transfer.
We offer flat rate Shipping $4.95 for retails Australia wide. After your order is processed and packed, it will take between 1-5 business days if you are within a metropolitan area. For all regional areas, please allow between 5-10 business days for your order to arrive.
Pick up is available by arrangement if you live locally in the Perth region
Secure Ordering & Payment Options
For large orders, we require deposit of 40% to confirm the order, the remaining balance must be paid once order completed or ready for delivery/pick up. Our pricing on our website is listed in Australian Dollars.
Any orders placed with DE KAYU CANDLES are subject to availability.
DE KAYU CANDLES reserve the right to refuse an order in a whole or part.
Prices are subject to change without notice.
De Kayu will offer refund on any un-burnt candles(unless if faulty) as new/intact condition within 5 days of delivery, however shipping cost will not be refunded.
We offer exchange if you make a wrong selection, the return goods are at your own cost and delivery fee is non-refundable.